Testimonials

2011 Client Survey

In our June 2011 Survey, Clients were asked to rate us and our service delivery under a range of topics and areas, we achieved an overall satisfaction rating of 84 % on average across all areas.

Here are a few written comments by some of our clients when asked:

What do you like about Kennerlys?

• Easy to communicate with staff.
• Friendly & professional, easy to deal with and explain things in an easy manner to understand.
• Friendly professional service; they make an effort to understand our business and ways we can improve the business cash flow.
• Lejo - he's second-to-none.
• Lejo is a pleasure to deal with, nothing is too much trouble.
• Level of service and commitment and striving to improve my business and give me the edge.
• Professional and easy to understand.
• Prompt and honest service.
• Prompt service and accessibility when required.
• Simple and easy to deal with. Prompt, courteous and respectful.
• Sue Peterson has always been available and supportive.
• Sue Petersons no nonsense approach, ability to get things done.
• Easily accessible to staff. Proactive in planning tax and tax saving strategies Friendly atmosphere, yet professional.
• We have used Kennerlys for over 20 years and Sue Peterson is the reason we are still using the company.

Here are some other testimonials:

"I would like to thank you for providing The Factory with a Financial Management reporting system that gives us the tools to ensure we are capitalising on all areas of our business. We value the input and management skills you provide to us on an ongoing basis to assist us in maintaining our direction for the future."

"Your knowledge of current trends and issues and management of our reporting processes are invaluable at our monthly meetings to ensure that we are following our plan for the future success of our company."

"Kind Regards"

Carol Taylor (Finance Manager, The Factory (Australia) Pty Ltd)

"Sue has been my business and family accountant and taxation advisor for over fifteen years. In that time Sue has always been timely and accurate in attending to the affairs of my many companies and trusts. Always receiving and responding to my many calls for assistance at short notice Sue is experienced, courteous and reliable."

Murray (Sentry Group)

"Mrs Sue Peterson of Kennerlys has been our accountant for the last 25 years. During this time she has looked after all the financial matters of our family and business with great efficiency."

"Mrs Peterson is always available to give advice which she does with courtesy and charm and a good sense of humour. We have complete confidence in her judgment."

Gill

"A business associate recommended Lejo as someone who could be trusted to look after our business in a manner to which you would expect a 'real' Accountant to do and we have not been disappointed.

"Lejo goes the extra mile and has recently prepared some quite complicated spreadsheets on our behalf that had a seasoned associate agog with its depth.

"We have both recommended Kennerlys many times and know that those who have become clients are very happy with the service they are receiving."

Judith Nimbus Constructions

"The venue was gorgeous, the people interesting and fun, the food outstanding and a well organised event. David Koch held my attention and was on information that was relevant to me and my business."

Anon regarding “A Night with David Koch”

"A great networking event meeting new people and cementing old acquaintances"

Anon regarding “A Night with David Koch”

G’day Lejo,

Just a quick note to say thank you for the professional and outstanding work that Maria has done getting Kerry’s and my tax return done.

The time she has done it in was very good and the return Kerry got was good and all going well my will be good too.

Thanks for the program for doing my ledger, should make life easier.

Your company has a very good reaction to answering phone calls and Maria always follow ups and returns my calls and spends time to explain things to me, Very helpfully. I maybe only a small customer of yours but once again thankyou and Maria you’re a great help and support.

Regards Paul Caubo